FAQ
Everything you need to know about your new favourite thing to wear. Can't find your answer? Get in touch and we'll help.
Good questions
Frequently asked
What size should I get?
Adult is one size that fits most people from about 150 to 195 cm. It's meant to be big and slouchy. Kids fits ages 4–10 (100–145 cm). Between sizes? Size up: there's no such thing as too cosy.
How do I wash it?
Machine wash cold on a gentle cycle, inside out, on its own the first time. Tumble dry low or line dry in the shade. Skip fabric softener so the sherpa stays fluffy.
Is it too hot to wear?
It's built for cold nights, cold offices and cold stadiums. On milder evenings, push the sleeves up and let the cuffs hold them in place.
How long does shipping take?
Orders ship within 1–2 business days. Metro AU delivery is usually 2–5 business days. Shipping is free over $99.
What's the Snuggle Guarantee?
Wear it for up to 60 nights. If you don't love it, send it back for a refund or exchange.
Sizing made simple
Two sizes. No guesswork.
Every design comes in Kids and Adult. Each is generously oversized, so it's always roomy.
Kids
For little snugglers aged 4–10.
- Fits height
- 100–145 cm
- Length
- 75 cm
- Weight
- approx. 0.9 kg
Adult
One size fits most teens & grown-ups.
- Fits height
- 150–195 cm
- Length
- 95 cm
- Weight
- approx. 1.4 kg